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  HerbCare :: REFUND POLICY

  REFUND POLICY
We offer a 30 day money back refund on all unopened products.

The products must be in the same New condition as when purchased with all seals on the outer and inner packaging still in place.
Original shipping charges and return shipping charges are not refundable.
A 20% re-stocking charge will be applied to all returns.
All moneys will be refunded via the original payment method to the original payee.
In cases where Free Shipping was offered on the original purchase the original shipping fee will be deducted from the refund amount as the shipping fees cannot be absorbed on returned orders.

Our return procedure is outlined below and must be followed in order for refunds to be successfully granted, please read the above terms and follow the instructions below carefully:
1. Contact us to let us know you wish to return an item, quote your original order number and date of purchase.
2. Wait for us to send you an official Return Authorization number.
3.
Print a copy of the Return Authorization Number email we send you and include it with the carefully packaged items to be returned.  Ship via a traceable shipping service to the address below.
4. Send us the tracking number for the return.  Once we are in receipt of the returned items and have verified that they are unopened and in their original condition we will issue you notice of acceptance and you will be issued a refund as per the terms above.

Returns Address:

HerbCare
234 Burnett's Road
McKellar
Ontario
P2A0B5
Canada
 
 
 
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     News
07-03-2013
HerbCares New Look
HerbCare has a fresh new look!
We have updated the colors for the HerbCare website, and condensed some of the information for easier navigation.


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